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H.I.D Supportive Counselling
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online Supportive Counselling sessions

Online Supportive Counselling Sessions

What to Expect, From Booking to Follow-Up

Here's exactly how booking and attending a session works, from your first message through to the days afterward.

  • Book a phone consultation: Reach out to Arjel to book a phone consultation session. Within this session, you are welcome to ask questions about Arjel's process. This phone consultation allows everyone to have a clear understanding of what to expect from their upcoming session. It also allows you to feel more comfortable speaking with Arjel directly before your official session. You need this phone consultation only once, for as long as you and Arjel work together.
  • Find a time: Arjel offers a few options and confirms whatever fits your schedule and time zone.
  • Settle in: on the day of your session, find a quiet, private space where you can talk freely without being overheard or interrupted.
  • Open conversation: the call begins gently, often with a simple check-in on how you're doing, and you lead from there.
  • Talk freely: there's no fixed agenda beyond your own. Arjel listens without judgment and lets the conversation go wherever it needs to.
  • Close with clarity: the session wraps with space to reflect on what came up, so you're not left mid-thought when the call ends.
  • After your session: many clients describe feeling lighter or clearer in the hours afterward, though everyone processes a session differently.

That is the full process. You do not need any forms or assessments.

An Important Note on What This Service Is

Arjel does not hold a licence to practise counselling. H.I.D Supportive Counselling is a peer-support and emotional-support service only, grounded in her Bachelor's degree in Social Work and ten years of experience supporting vulnerable individuals. It works alongside professional mental health care, and it should never replace therapy, psychiatric treatment, or crisis intervention. If you are in crisis, please contact a licensed professional or your local emergency services first.


Within that scope, sessions offer something genuinely valuable: a calm, steady space to be heard without being rushed, judged, or handed a script to follow.

online Supportive Counselling sessions

What You'll Need to Prepare

Nothing beyond a quiet, private space and a working phone connection. You don't need to prepare what you're going to say, organize your thoughts in advance, or have a clear goal for the session. Come as you are, whatever is on your mind is enough to start with. Every Online H.I.D Supportive Counselling session with Arjel runs entirely over WhatsApp audio, so wherever you're based, booking one is just a message away.

How Pricing and Scheduling Work

Pricing is shared directly with you over WhatsApp, since it can vary by session. There's no obligation attached to asking for a quote first. If your schedule changes after booking, message Arjel as early as you can so she can offer another time. 

Who Tends to Book This Service

A few patterns show up often among clients booking a session:

  • Someone going through a breakup, divorce, or major relationship change
  • Someone navigating grief, loss, or a difficult life transition
  • Someone dealing with stress, burnout, or a sense of feeling stuck
  • Someone who simply wants a compassionate ear, sometimes alongside professional therapy, sometimes while waiting for a therapy spot to open up
  • Existing clients returning for another session as part of an ongoing practice of self-care

Why Book With Arjel

Arjel holds a Bachelor's degree in Social Work and has spent ten years working directly with vulnerable people, building real, practical listening skills that only come from hands-on experience. That foundation shapes every session: patient, honest, and genuinely attentive rather than following a rigid script. Clients consistently describe feeling truly heard, often for the first time in a while.

What Happens If This Is Your First Session Ever

Plenty of first-time clients book without knowing quite what they want to talk about, and that's completely fine. There's no formal assessment or paperwork. Arjel will simply ask how you're doing Before your first session, you also book a phone consultation with Arjel. You need this consultation only once. During it, you can ask questions about her process and feel more comfortable speaking with her before your official session. Every Online H.I.D Supportive Counselling session with Arjel runs entirely over WhatsApp audio, so wherever you're based, booking one is just a message away.

Related Services

Some clients pair Supportive Counselling with another service for a fuller approach:

Frequently Asked Questions

No. Arjel does not hold a licence to practise counselling or therapy. This is non-clinical, supportive conversation, grounded in her Social Work background, and is meant to complement professional mental health care rather than replace it.

About one hour, though each session is unique and you can also book longer sessions.

Pricing is shared directly over WhatsApp, since it can vary by session. Message Arjel to ask before you commit to anything.

Yes. Every session is delivered online, so location is never a barrier.

Yes. What you share stays between you and Arjel, and every session is treated with care and discretion.

This service isn't designed for crisis situations. If you're in crisis, please reach out to a licensed mental health professional or your local emergency services right away.

Message Arjel as early as possible and she'll help find another time that works for you.

Absolutely. Many clients pair Supportive Counselling with Reiki or an Akashic Record reading for a more complete approach to emotional and energetic wellness.

Ready to Talk?

You know what Supportive Counselling offers, and now you know exactly how booking works. Message Arjel on WhatsApp to get started.

Message now on WhatsApp →